No more scattered feedback

All your customer feedback in one place.

Capture feedback from Slack, Twitter/X, transcripts, and CRM notes in one unified view so you can spot patterns faster.

Get started How it works

#integrations

Niko

Community

11:42

We need webhook support for our workflow automations.

Thread⚡ 5

Subject: Segment tags

Dimitri Pavlov

dmitri@northgrid.com

Mar 19

From: dmitri@northgrid.com

Subject: Segment tags

Can I tag feedback by customer segment so we can prioritize enterprise requests?

Comment

Elise Tran

Head of Product

Search is good but I still miss relevant results for older customer requests.

Yesterday

Google Meet transcript

Maya10:12: The feedback board works, but I still need exports.

Jordan10:14: CSV export would unblock our weekly review workflow.

How Landed works

From connecting a source to turning repeated feedback into clear tickets, each step is visual, fast, and easy to review.

Step 1

Connect your sources

Connect Slack, social channels, meeting tools, CRM notes, and support channels so feedback starts flowing into one workspace.

Step 2

Ingest feedback automatically or with one quick trigger

Capture feedback directly from conversations. Use a lightweight Slack bot mention when context matters, and pull insights from recordings when the conversation happens live.

Slack bot mention flow for capturing feedback

Recorder flow for capturing feedback from a conversation

Step 3

Prioritize from one shared inbox

Repeated customer feedback turns into clearer tickets so your team can review demand, understand the pattern, and decide what to build next.

Generated tickets list created from grouped quotes

All your feedback sources, one workspace

An endless wall of the tools your team already uses, from CRM notes and support tickets to community posts, knowledge base documents, and call transcripts.